Frequently Asked Questions
Where can I find your product?
Our brick and mortar store at 1025 Royal Ave in New Westminster!
We are also currently in a number of retail stores across the greater Vancouver area, Squamish, Kelowna, and Vancouver Island. Please see the map under the 'Find Us' tab to find the closest location. Product selection will vary by store, and our cheese spreads and ravioli are the most widely available of our products.
We also attend numerous farmers' markets and craft fairs across Metro Vancouver and in Squamish; please see the 'Find Us' tab for our market schedule.
How long does your product last?
Our Cashew Cream Cheeses last up to 13 weeks in the fridge and 6 months in the freezer.
The Carrot 'Smoked Salmon' lasts at least 18 weeks in the fridge. You can freeze it (many people do), but it might change the texture of the product slightly.
Please consume products within 4 weeks of opening.
Of course, please use your discretion and if the food seems off, do not eat it! If that's the case, please reach out to us at firstname.lastname@example.org.
Are your products vegan?
YES! Our products are, and will always be, 100% vegan for our health, for the planet, and for the animals. We will never compromise on this, or on taste!
How can I use your product?
There are so many different ways, and if you're so inclined, you can get very creative. The Dairy-Free Cream Cheese can be used as a spread or a dip, be added to pasta sauce to add a rich creaminess, and the Classic flavour is also great for baking.
Our Slammin' Lox is usually used to make lox (i.e. spread one of our cream cheeses on a bagel, add some 'smoked salmon', and top with fresh dill, red onion, and capers). We've also made sushi with it, added it to power or poke bowls, and thrown it in wraps or on sandwiches.
...plus a ton more. Please check out our 'Recipes' page for some inspiration.
What are the delivery and pickup options?
We do not offer delivery. However, you can order ahead and pick up at our store. Please see this page, and email email@example.com if you have any questions.
Do you ship across Canada or worldwide?
We do not offer shipping at this time. However, Vegan Supply carries a number of our products, and they ship worldwide :)
Where can I leave a review?
Thank you so much for your support! We would love if you left a review under any of your favourite products. You can also leave a Google review. We sometimes post screenshots of reviews (names excluded) to our social media to help spread the word.
Can I buy LTF Pumpkin Spice Pudding?
This product is seasonal, and you can grab it in the Fall.
Why are you called Living Tree Foods?
So glad you asked, as we're very proud of our name! Please see the 'Who We Are' page for some background on our company and name.
Do you have new products coming out?
YES! We are thrilled to be developing a number of new items that we think you'll be very excited about.
Are you hiring?
We're always on the lookout for energetic, passionate, talented, and dependable new team members. If you think you'd be a good fit, we'd love to hear from you at firstname.lastname@example.org (please use subject line 'Working with LTF').